Building and testing are free, for up to five apps at a time before they go live. A live app is a monthly plan, by how busy it is. Move up or down any time.
$29/month
Room for an app a team works in all day, or a page hundreds of people visit a day.
$99/month
Four times the room: lots of people in the app at once, all day, and more power when it's busy.
$299/month + use
It just works: no limits slow it down, and use past what's included is charged at the start of the next month.
Each live app has its own plan. Your app's Usage page shows how much of the plan it's using and where the month is heading. At 80% we email you; at 100% you have 24 hours before anything is limited (or until 150% of the allowance, if that comes first), and limits never turn an app off: the database runs at its base size, emails other than sign-in mail aren't sent until the month resets, and changes that would grow storage are held while reading and deleting keep working. A bigger plan lifts every allowance at once. Big plans aren't limited: use past what's included is charged at the start of the next month, and use past ten times what's included is looked at by a person, who talks to you first.
Every app sends up to 500 emails a day, fewer while it's new, and the limit grows as its mail is delivered cleanly. Each live app keeps 7 days of database history to restore from, and a test version 6 hours.
Server units count what your app's server does. A unit is a small, fixed slice of its work: a few hundred visits to a page, or about a minute of the database hard at work. Quiet time doesn't count, and a busy hour with lots of people in the app at once uses more than a quiet one. A page people glance at uses a few hundred units a month; an app a team works in all day uses thousands. So Base covers a team's daily use with room to spare, Busy a public app with a steady crowd or several teams, and Big an app that is the business. Your app's Usage page shows the number and what's behind it.
Payments are handled by Paddle, our merchant of record, who collects applicable sales tax or VAT and sends your receipts. Plans renew monthly until you cancel from your app's settings; cancelling takes effect at the end of the period you've paid for, and the app's data is kept for at least 90 days. A plan that starts with a free trial shows its length before you start. If something isn't right, email billing@apphaven.com within 14 days of a plan charge for a full refund (the refund policy has the details). Full terms are in the terms of service.